Privacy Policy

Last updated: March 3, 2026

Nexaas ("we", "us", or "our"), operated by Systemsaholic, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use the Nexaas platform.

1. Information We Collect

Information You Provide

• Contact Information: Name, email address, and message content when you submit an inquiry through our contact form.
• Account Information: Name, email address, and credentials when you register for the Nexaas platform.
• App Registration Data: Business name, contact details, and application information submitted during app registration.

Information Collected Automatically

• Usage Data: Pages visited, features used, timestamps, and interaction patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies: Session cookies for authentication and preferences. No third-party tracking cookies.

2. How We Use Your Information

• To respond to your inquiries and provide customer support.
• To provide, operate, and maintain the Nexaas platform.
• To process app registrations and manage developer accounts.
• To send important updates about the platform and your account.
• To improve our services and develop new features.
• To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted vendors who assist in operating our platform (hosting, email delivery), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication (JWT with bcrypt hashing), and access controls.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for 12 months.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for data processing.
• Request a copy of your data in a portable format.

7. Canadian Privacy Law

As a Canadian company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@systemsaholic.com or through our contact form.